Comprehensive IT Governance and Compliance Transformation

Challenge

A major transportation organization struggled with fragmented IT governance and compliance processes, creating significant regulatory risks under SOX, COBIT 5, and Basel frameworks. Audit failures and disorganized workflows threatened operational stability and external stakeholder trust.

Solution

Over a 12-month transformation journey, we partnered with PricewaterhouseCoopers (PwC) to deploy a COBIT 5-aligned governance model. Key strategic initiatives included:

• Holistic Process Redesign: Deployed all 37 COBIT processes to unify and optimize global IT operations.
• Standardized Governance: Established high-performance workflows for incident management, risk mitigation, and change control.
• Automated Compliance: Engineered automated reporting systems to meet rigorous audit requirements for SOX and ISO standards.

Outcome

• Regulatory Excellence: Successfully passed all multi-framework audits, securing compliance with SOX, ISO 27001, and Basel.
• Efficiency Gains: Achieved a 30% reduction in incident resolution times and 25% lower audit preparation overhead.
• Strategic Scalability: Aligned IT with core business objectives, enabling a 20% increase in operational scalability to support growth.